Privacy Policy
Effective Date: 21st June, 2024
1. Introduction
Mirror Blade is committed to protecting the privacy of our website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at www.mirrorblade.co.uk and the choices you have associated with that data.
2. Information We Collect
We collect two types of information on our Website:
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Personal Information: This is information that can be used to identify you as an individual, such as your name, email address, postal address, phone number, and any information you choose to provide related to your knife sharpening or custom knife order. This may include details like blade type, material, and desired finish. We only collect personal information that you knowingly and voluntarily provide to us.
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Non-Personal Information: This is information that does not identify you as an individual, such as your browser type, operating system, IP address, browsing activity on the Website, and other data collected through cookies and similar technologies.
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3. How We Use Your Information
We may use your personal information for the following purposes:
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To process your orders for knife sharpening or custom knife creation
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To communicate with you about your order status, delivery, and any questions you may have
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To send you marketing and promotional communications related to our sharpening and custom knife services (with your consent)
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To improve our Website and your browsing experience
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To comply with legal and regulatory requirements
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4. Sharing Your Information
We may share your personal information with third-party service providers who help us operate our website and fulfill your requests. These service providers may include shipping companies, payment processors, and customer service platforms. We will only share the information necessary for them to perform their services, and they are contractually obligated to keep your information confidential and secure.
We will not share your personal information with any other third party without your consent, except as required by law.
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5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
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6. Your Choices
You have the following choices regarding your personal information:
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You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications.
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You can request to access, update, or delete your personal information by contacting us using the information below.
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7. Children's Privacy
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Our Website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. Due to the nature of our products (knives), we strongly discourage anyone under 18 from purchasing our sharpening services or custom knives. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so we can delete it
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8. Information Specific to Knife Sharpening and Custom Knife Orders
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We may retain information about the type of knives you send for sharpening or the specifications of your custom knife order to better understand your preferences and provide you with the best possible service in the future.
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We will never share any information about the specific knives you send us for sharpening with any third party.
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Custom Knife Orders: We understand that custom knife designs may contain unique elements. We will treat any design information you share with us as confidential and will not use it for any other purpose than creating your custom knife.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page. You are encouraged to review this Privacy Policy periodically to stay informed of updates.
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10. Contact Us
If you have any questions about this Privacy Policy, please contact us by email at info@mirrorblade.co.uk
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